About the Author

Robbie Miller Kaplan is a writer and trainer with an expertise in communications. She is the author of nine books, including How to Say It When You Don't Know What to Say and How to Say It In Your Job Search. She is a nationally recognized expert on careers and the job search and has extensive experience helping individuals cope with job loss. Her clients frequently shared hurtful comments made by family and friends concerning their job loss and other losses in their lives. Her newest book, How to Say It When You Don't Know What to Say, was written to help readers communicate effectively when those they care about experience the full range of life cycle losses.

Ms. Kaplan is a frequent guest with media outlets ranging from the CBS Early Show to the Washington Post. She has been quoted and recommended by advice columnist Amy Dickinson in her syndicated ASK AMY column and her advice and books have appeared in national and regional publications, including: The New York Times, The Washington Post, Miami Herald, Chicago Tribune, Philadelphia Inquirer, Detroit Free Press, New Jersey Star Ledger, Dallas Morning News, Charlotte Observer, The State, The Indianapolis Star, LA Times, New York Daily News and web sites such as abcNEWS.com, Workopolis, USATodayCareers.com, Medzilla.com, and TechTarget.com. Her books are available in bookstores nationwide.

She holds a Bachelor of Arts in English from George Mason University and is MBTI (Myers-Briggs Type Indicator) and Strong (Strong Interest Inventory) qualified. She has a management background with Xerox Corporation and Marriott International.

Ms. Kaplan is the author of nine books: How to Say It When You Don't Know What to Say, How to Say It In Your Job Search, Sure-Hire Resumes, Second Edition, Resume Shortcuts, 101 Resumes for Sure-Hire Results, Sure-Hire Cover Letters, The Whole Career Sourcebook, and Resumes: The Write Stuff.

Ms.  Kaplan writes a monthly "Ask the Expert" column for jobsinthemoney.com and efinancialcareers.com. She is a contributing author to the Strong Interest Inventory Applications and Technical Guide and has been published in PM Network, Careerjournal.com, washingtonpost.com, the magazine, Woman's Day, Writer's Digest, The Executive Female, Internal Auditing Alert, Science and Engineering Horizons, and The Woman Engineer.

Ms. Kaplan is an advocate of professional affiliations. She is a founding member of the Metropolitan Area Career/Life Planning Network and a member of the American Society of Journalists and Authors.

Ms. Kaplan can be contacted via email at rkaplan@wordsthatcomfort.com