When someone is facing a daily crisis, they don’t have time or energy to answer queries. But that doesn’t mean that your emails, phone calls, or text messages are not appreciated. In fact, it’s possible your outreach helps them pull themselves together to face another hour or make it through the day.
Earlier this year I, too, faced a crisis. Friends and family were eager to keep in touch, and I was too overwhelmed to talk or return messages. I asked everyone to text me, and that way my phone alerted me when there was a message and the message remained on my screen until I opened my phone. I got text messages in the morning that asked how the evening before went and text messages before bed that queried how the day had gone. Each message made me feel less isolated, kept me connected, and helped me cope. My friend decided to try that approach. She periodically sent text messages that said: “Thinking of you,” “Miss you,” or “I'm here for you.” She didn’t expect a response and wasn’t disappointed when she didn’t get one.
Another friend took a different tact when her mom faced terminal cancer and updated everyone through Facebook posts. While many people are uncomfortable putting such personal details on social media, some find solace, as did my friend. Her Facebook friends who were uncomfortable with public posting reached her privately through Facebook Messenger. The many heartwarming responses comforted my friend, and when her mom died, the online community continued to rally around her.
We have many forms of communications that make it easy and less intrusive to reach others. Continue to seek out ways to stay in touch during difficult times as your efforts truly show you care.