While it’s tough to be sick we are often reluctant to ask for help as it’s difficult to admit that we’re having trouble managing our affairs. And yet there are times when we all face illnesses and treatments that are draining and overwhelming, making it hard to cope.

If you have a friend or loved one who is injured, sick, or in treatment, here are some ideas to help them out: 

1. Offer to bring lunch or dinner. Home cooked meals are always appreciated but if you are not up to cooking, ask if they have a favorite food outlet and something specific they like to order. Then you place the order, pick it up, and deliver.

2. Be specific in extending an offer. Or, if you issue a blanket, “What can I do to help,” be prepared to do whatever is requested. 

3. Friends or family members can only take so much time off from work for appointments. Offer transportation and companionship for treatments or physician appointments. It might even take the edge off the day with a stop for coffee or lunch.

4. Someone who is ill or recuperating might not have the time or the energy to shop for needed items. You can handle the transaction or, ask them to contact the store, make the transaction, and you pick it up.

5. Ask if they would like you to pick up an item (or items) each time you do your own grocery shopping, whether it’s a rotisserie chicken or milk. Or, call before running your own errands to see if they need anything at the stores you plan to visit.

If you’re still having a hard time figuring out how you can help, ask.  A little guidance from friends and loved ones will give you the satisfaction of providing help that is needed and appreciated.


Robbie Miller Kaplan is an author who writes from a unique perspective as a mother who has lost two children. She has written How to Say It When You Don't Know What to Say, a guide to help readers communicate effectively when those they care about experience loss, available in ebooks for "Illness & Death," "Suicide," "Miscarriage," "Death of a Child," "Death of a Stillborn or Newborn Baby," "Pet Loss," "Caregiver Responsibilities," "Divorce" and "Job Loss." All titles are in Amazon's Kindle Store.

When we hear sad news, we want to help, but often, we don’t know how. Instead of figuring out a way to help, we might ask to, “Call me if you need anything.” Individuals facing a difficult experience don’t have the energy to call. So here are simple things you can do to help someone facing a tough time:

1. Instead of asking if you can bring a meal, ask what day would work best for you to bring dinner. And then do it. It doesn’t have to be homemade.

2. If someone is facing a prolonged period and they will need support for some time, ask if you can bring a rotisserie chicken and a vegetable every Tuesday (or whatever day is convenient for you and the recipient). This serves two purposes; sustenance and a semblance of routine in an unstable period.

3. Check in regularly with whatever vehicle works; telephone, text, or email. The intent is to communicate that you are thinking of them and checking in.

4. If you are running errands, call to see if you can run an errand for them as well. One less errand can ease an already stressful day.

5. Do consider indulging in small kindnesses by way of a handling a chore or a providing a treat. Just knowing that someone is thinking about you can brighten a tough day.

​Robbie Miller Kaplan is an author who writes from a unique perspective as a mother who has lost two children. She has written How to Say It When You Don't Know What to Say, a guide to help readers communicate effectively when those they care about experience loss, available in ebooks for "Illness & Death," "Suicide," "Miscarriage," "Death of a Child," "Death of a Stillborn or Newborn Baby," "Pet Loss," "Caregiver Responsibilities," "Divorce" and "Job Loss." All titles are in Amazon's Kindle Store.
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Image via Flickr Creative Commons / lusi

Years ago, a friend’s mother died. My friend shared the time and place of the visitation and yet I chose not to attend. I had good excuses; I was living in a large city and was unfamiliar with the part of town where the visitation was held. Also, my faith does not hold visitations and I had no idea what to expect. Instead, I wrote a condolence note and I stayed away. The day after the visitation, before my note arrived, my friend called. During our conversation, she told me that an acquaintance from work had showed up at the visitation. She shared that even though they weren’t friends, she had embraced her warmly and was so glad to see her.

The experience taught me the importance of making that initial connection with friends and loved ones following a death. It’s like breaking the ice in any situation; it may feel very awkward at first, but once you make contact, communication becomes easier.

For example, a member of my congregation experienced a terrible loss. Several weeks after his wife’s death, I saw him sitting alone before services. I approached him and gave him a hug and told him how sorry I was for his loss. When I returned to my seat, other members of the congregation followed my lead. It appeared as if they needed someone to show them that it was okay to make contact.

So how do you break the ice? And is it always okay to give a hug? If you are physically nearby, show your support by attending the visitation, the funeral or memorial service, and the reception. And speak to the bereaved. If the family is accepting visitors at home, pay your respects. If you are uncertain about whether it’s appropriate to give a hug, it might be best to ask, “Is it okay to give you a hug?” as not everyone is receptive. Condolence messages, whether by card or note, as well as donations are always appreciated.

But what if you are neither nearby nor close to the bereaved? It’s still appropriate to write a note or send a card. And if you’d like to remember the deceased with a donation, that’s okay, too.

Once you’ve broken the ice, your support in the days ahead will be welcome. You might make a phone call, just to say hello and let them know you’re thinking of them. If they don’t answer the phone, leave a short message. E-mail is also a great way to keep in touch. If you live nearby, you might visit. The most helpful thing you can do is keep in touch.

Robbie Miller Kaplan is an author who writes from a unique perspective as a mother who has lost two children. She has written How to Say It When You Don't Know What to Say, a guide to help readers communicate effectively when those they care about experience loss, now available as e-books for "Illness & Death," "Suicide," "Miscarriage," "Death of a Child," "Death of a Stillborn or Newborn Baby," "Pet Loss," "Caregiver Responsibilities," "Divorce" and "Job Loss." All titles are in Amazon's Kindle Store

It’s hard to know how to help the bereaved so friends and loved ones might think it appropriate to ask the bereaved to call if they need anything. While the sentiment is sincere, asking, “Please call me,” places a burden on someone grieving a loss; someone who can barely muster the energy to get out of bed in the morning.

The bereaved won’t call. Mourners are too drained to take the initiative, don’t know what to ask for, or don’t know what someone is willing to do. And what if the bereaved do take the initiative to call and ask for help? Chances are friends or loved ones won’t be available exactly when assistance is needed. And the last thing someone grieving a loss needs is to ask for help and be turned down.

So how do friends and loved ones reach out and extend the needed support?

1. Offer something that’s comfortable for you to do. Suggest dropping off a dinner on Thursday or Friday and ask, “Which day is best?” One friend makes a point of calling before heading out to the grocery or pharmacy to see if the bereaved has errands that she can run with her own.  

2. Make your offer specific.  For example, communicate which day you have free time and volunteer to come visit, help, or run an errand. One friend made a standing offer of two free hours every Tuesday, helping the bereaved organize the mail and answer correspondence. Another friend stayed in the house and watched the children for a few hours, allowing the bereaved uninterrupted time to handle chores.

3. If doing something anonymous is more comfortable, drop off a gift. Neighbors grieving a loss were appreciative of a dozen bagels left on their doorstep. Another friend was touched to arrive home and find a home-baked banana bread in the mailbox.

The bereaved will need much support in the short- and long-term. Whatever specific help you can extend will be appreciated.

My daughter inherited my mother’s strand of pearls. They were housed in a worn silk case and I replaced it with one of mine, more worthy of the cherished heirloom. I was then faced with the dilemma; what to do with the silk case that my mother’s hands touched every time she wore her beloved pearls?

Mourning my mother’s death, I could not part with the case and stored it in my handbag. For months I felt a sense of warmth every time my fingers came in contact with the case. Eventually I changed handbags and removed the case, now all but forgotten.

Last month I was cleaning out storage boxes and came across two family heirlooms. While removing them from the box I unearthed the worn silk case. I thought, so that’s where I put it. Obviously I could not part with it over the past fifteen years, but what do I do with it now?

We are all faced with these dilemmas. Not everything that belonged to a deceased loved one is a cherished heirloom. But, the items that our loved ones frequently used become the vivid reminders of who they were and what we lost and many are hard to discard. One friend kept a coat and another a wallet; others wore sweaters, tee shirts, and even a bathrobe. We wear and use them to sustain the connection or to feel them close one more time. At some point, they become even more faded, worn, and tattered, and then what do we do?

My mother gave my family a gift; she donated and organized the remainder of her belongings and left a meticulous estate. I want to do the same so I have begun to have periodic meetings with my daughters. I feel it is a gift to them if we can sort through possessions while I’m still able. I share the story behind specific items and they let me know if they would like it now, later, or never. I can then either pass it to them, someone else, or donate.

It brings me pleasure to see others use treasured objects and I feel comfortable in a more tidy home. Cleaning a closet, drawer, or storage box can be a positive way to end a year and start a new one.  

Image: Flickr Creative Commons/Christina Ann VanMeter

Copyright Legacy.com  Used with permission

What’s not to like about the holidays? The vibrant colors, favorite foods, visits with loved ones, opportunities to reminisce, and wonderful smells of the season. Holidays are full of tradition, packed with memories, and bring so much pleasure. For all these reasons, holidays can be a minefield for the bereaved, leaving them feeling sad, left out, and lonely.  
Is there something you can do that will lift the sadness and make them feel better? While the bereaved need to mourn their loss, there are ways you can make them feel less isolated and more connected. 

1. Call
   It can be difficult for the bereaved to reach out, but that doesn’t mean they don’t want to hear from you. Take the initiative and call. If no one answers, leave a message, for example: “Hi Beth it’s Amy. Just checking in to say hello. You can call me back or I will give you a call again. Looking forward to talking with you soon.”
2. Visit
   There is nothing like a personal visit to help someone isolated begin to regain their footing. Extend a concrete invitation with several dates, for example, connect with the bereaved by phone or email and suggest a visit with alternative dates. You can say, “I would like to visit with you and have time on Wednesday or Friday morning. Which works best for you?”
3. Listen
   Whether you call or visit, give the bereaved a chance to talk, and then listen. Put away your cell phone, face the bereaved, maintain eye contact, and actively listen. Nod as the conversation moves along and use encouraging phrases, such as: “I can see that,” “I understand,” or “that must be so hard.”
4. Write
   There is nothing like a note (postal or email) that says “Thinking of you.” You can write a short message, but the point of your note is to let the bereaved know they are well thought of and not forgotten.
5. Invite
   The bereaved may choose to shun the holiday celebrations, not feeling up to all the gaiety. But they might appreciate an invitation to a dinner at your home or out, morning or afternoon coffee, a walk, or a movie. Your goal is to provide some companionship and a change of scenery.
6. Include
   Ask the bereaved if they would like to participate in any holiday events. If not, think of other ways to include the bereaved that are not holiday-oriented. Ask them to join you while volunteering, attend a local lecture or concert, or take a walk.

Whatever you choose to do, your effort will help friends and loved ones grieving a loss know that they are not alone.

Copyright Legacy.com  Used with permission

Death is unlike any other experience; no matter how often we are faced with it, we don’t necessarily get better at dealing with it. It never becomes easier or more comfortable to offer condolences or extend support to someone grieving a painful loss.

And no matter the circumstances, it’s crucial to communicate, despite your comfort level. Death and any loss are very isolating and staying away compounds the loss.

But what should you do when you’re truly at a loss for words? What do you say?

When bereaved myself, I saw a neighbor. She gave me a hug and said, “This must be such a difficult time. I don’t know what to say.” But she said it all; she validated what was happening in my life, let me know she cared by approaching and hugging me, and was honest in her feelings. And what she said and did was right on target.

I encourage everyone to reach out to someone facing a death, illness, or difficult time so individuals don’t face even more isolation. It’s okay to let someone know, “I don’t know what to say.” In reaching out, your actions speak volumes. You’re saying, “I know this is a difficult time and I care.” And that says a lot.

It’s been said, a friend walks in when others walk out. When times are truly tough, when the world feels like such an inhospitable place, that’s when our true friends step up. They step in when it seems everyone else steps out.

And why is that so? It just might be that our friends are going through their own ordeal when we’re going through ours. It could be they have never experienced what we’re experiencing and they haven’t a clue how to help. Our problems might be frightening or our issues too large. There might be a myriad of valid reasons why a friend can’t be there when they’re needed.

But somehow there always seems to be a friend who finds the time to listen and is willing to be supportive and lend a hand. Thank goodness for those friends.

A friend of mine recently met an acquaintance who thought she had the right to comment on a difficult experience my friend was going through. My friend was uncomfortable, so she tried to change the subject, twice; when this tactic failed, she abruptly ended the conversation and walked away.

What happens when a loved one, friend, or acquaintance says something truly inappropriate and crosses the line?

Some readers have shared that they feel blindsided, and speechless; and while the comments are uncomfortable and often hurt, they don’t know how to disengage or firmly end the conversation. Others shared a pre-planned reply, responding with something like, “How would you feel if someone said that to you?”

I’m not sure why people feel they have the right to make comments that express their thoughts on a personal trial that’s causing us pain. If you change the subject or walk away, you often still feel the sting of their words. And that pre-planned response? I tried it with someone and asked, “How would you feel if someone said that to you?” The person said they’d feel just fine so I’m not so sure the pre-planned reply is the way to go.

I’m going to suggest a new approach. When someone crosses the line and engages in a topic that makes you feel uncomfortable, you can say, “That’s something I don’t discuss.” If they press on, take your open hand, palm side down and lift your hand slightly as if to say “Stop;” and while making this gesture, say “Enough.” If you want to carry on the conversation, continue in another vein. Or, say, “It was good seeing you,” and move on.

Only you can decide when enough is enough.