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 The American Red Cross

The Right Words for Difficult Times

When friends and loved ones face tough times, you want to say and do the right things to help them cope and recover.

But what do you do when you're truly at a loss for words?

Robbie Miller Kaplan provides the tools you'll need in "How to Say It When You Don't Know What to Say: The Right Words for Difficult Times."

LOOK INSIDE THE BOOK - READ AN EXCERPT

Her publications, now available in volumes on Illness & Death, Suicide, and Miscarriage, show insight into the process of grief and detail specific things to say and do, sample sympathy letters, and words of wisdom to reach out to those dealing with these difficult issues.

Read what others say about How to Say It® When You Don't Know What to Say:

"I have just finished reading your wonderful book and I'm really impressed. It's complete, clear and concise while at the same time offering great insights and cautions. Doing all that within 44 pages is amazing. As an author, believe me I know just what a feat that is."

       Donna Moore, Chair, Cedars Unitarian Universalist Church's Pastoral Care Team

 

“Thank you so very much for the prompt response to my order. I’m getting ready to do a workshop in January about the exact same topic. It appears that our local hospitals have very little training in the most important aspect of working with those who have lost a loved one - what to say during those times of loss. Your books are truly a fantastic resource and will be extremely valuable as we go out and conduct trainings. Thank you so much for writing such a wonderful book!”

Jennifer Marsh, MS, IMF, Community Programs Coordinator, The Elizabeth Hospice

Comforting Words BLOG Check it out
Robbie deals with new issues each week. Feel free to write a comment or ask questions.

See Robbie's INTERVIEW on CBS SATURDAY EARLY SHOW June 2007.

More Interviews that detail how you can support someone grieving a loss.

What's Included

What to Say and Do
What Not to Say and Do
How to Help During Difficult Times
Sympathy Letter Examples
False Assumptions on Grief and Loss
Ask Robbie: Helpful Tips for Real Life Issues
Ask a Question
Recommended Reading and Useful Sites
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