A young woman chose to announce her mother’s death on her mom’s Facebook page. She had no other access to her mother’s wide circle of friends and she felt this was the best way to share details for her mother’s funeral. Facebook friends “shared” the funeral plans and the young woman was surprised and comforted at the large turnout at her mom’s funeral.

Whether you like it or not, Facebook has changed the way we interact, communicate, and share information. Much of our lives revolve around social media so it was inevitable that it now plays a major role in death.

Facebook has become integral in how we:

1. Announce a death. 
   While Facebook has not replaced obituaries, it has become a common source of death announcements. By its nature, Facebook communications target friends or acquaintances and through its sharing feature, spreads the word that there has been a death.
2. Communicate funeral information.
   Facebook facilitates communications of funerals, visitations, memorial services, and other mourning rituals. It’s easier to post the information once rather than sending numerous emails or making individual phone calls. Not only can you post this information on your Facebook or loved one’s Facebook page but, you can create a “memorial” event and invite your Facebook friends.
3. Find a place to grieve.
   Facebook allows you to memorialize a deceased member’s Facebook page. This feature creates a space to grieve both individually and collectively. A friend, whose nephew died far away, found his Facebook memorialized page comforting. She viewed the photos and read and re-read the stories about her nephew. She had a pool of fellow grievers who were keenly feeling the same loss.
4. Post condolences.
   When a death announcement appears on Facebook, friends feel an immediate urge to respond and post condolences. This may provide quick comfort to the bereaved but unfortunately, it dampens the initiative to write a sympathy note.  
5. Generate ongoing support.
   A memorialized page, or your own Facebook page, provides a place to share future birthdays and death anniversaries of your loved ones – a continuing opportunity for friends to express their condolences, memories, and share their photos. Facebook has lifted the taboo of mentioning deceased loved ones over a long period of time.

Facebook has made grief and loss a more open part of our culture. And that’s a good thing.

​Robbie Miller Kaplan is an author who writes from a unique perspective as a mother who has lost two children. She has written How to Say It When You Don't Know What to Say, a guide to help readers communicate effectively when those they care about experience loss, available in ebooks for "Illness & Death," "Suicide," "Miscarriage," "Death of a Child," "Death of a Stillborn or Newborn Baby," "Pet Loss," "Caregiver Responsibilities," "Divorce" and "Job Loss." All titles are in Amazon's Kindle Store.​​​​​​​​​
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Image via stock.xchng / blary54

Your Facebook feed keeps you informed through the quips, quotes, and photographs that friends post. Most of the news is happy banter, but more and more we learn sad and tragic news from our friends through social media.

When the news of a young adult who died by suicide was posted on Facebook a few years ago, I was surprised. The funeral arrangements followed along with an outpouring of condolences for the family. People were “liking” posts and condolence messages and yet Facebook felt like an impersonal place for such visible grief.

Nowadays, the most universal means of sharing news of a death is through social media. It’s become so commonplace that I purposely check my Facebook feed more regularly to ensure that I don’t miss any difficult losses happening to my friends.

It seems inevitable that our friends, sharing their happy times, would share their sorrows. Last week, another young adult in my community died. The news was shared on Facebook by the bereaved mom. Legions of support quickly surfaced in Facebook feeds. An obituary in the local paper was linked to Facebook and details of the memorial service were disclosed.

Within hours after the funeral, the obituary and eulogies, along with tributes, were appearing on Facebook. Heartfelt condolence messages were posted and so appreciated that they solicited likes and hugs. 

Uncomfortable topic

While death remains an uncomfortable topic, Facebook has come to play an important role in bringing grief into our national conversation. Years ago, when Sheryl Sandberg, lost her husband, her candid posts on Facebook elicited a wellspring of condolences and further opened the dialogue on death. Mark Zuckerberg, the co-founder of Facebook, shared on Facebook his experience with miscarriage, and he too shared his grief openly.   

Facebook allows us to memorialize our loved ones through tribute pages, giving friends and family a place to remember and reminisce about the deceased. These open communities help us feel less isolated in our grief. They give us a shared space to post our photos and grieve our losses.

A more current trend is to post photos and memories of our deceased family members and friends on their birthdays and the anniversaries of their deaths. It is a way for our friends to remember their loved ones and elicit support from their social network.  

So how do you, as a Facebook friend, deal with loss? It is perfectly acceptable to express your condolences on Facebook. Feel free to write a comment of support, like another’s post, or share your own memories or photos of the deceased.

If you are uncomfortable talking so publicly about the pain of loss, you can ignore it. Just continue to handle condolences in the more traditional ways. Whatever you choose to do, one thing is for sure, social media is going to continue to define and re-define the ways in which we communicate.

Robbie Miller Kaplan is an author who writes from a unique perspective as a mother who has lost two children. She has written How to Say It When You Don't Know What to Say, a guide to help readers communicate effectively when those they care about experience loss, available in ebooks for "Illness & Death," "Suicide," "Miscarriage," "Death of a Child," "Death of a Stillborn or Newborn Baby," "Pet Loss," "Caregiver Responsibilities," "Divorce" and "Job Loss." All titles are in Amazon's Kindle Store.
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Facebook has processes in place to help you before or after a death so you can either memorialize a page or delete it. Just access Facebook’s “Help Center” and search for “Death” for all the appropriate links. Here’s how to handle a variety of situations:

​To remove a deceased family member from Facebook.

• Facebook requires you complete an online form and you will need to provide them  with some type of documentation to authenticate the death, such as a death certificate, obituary, or other documentation.

To memorialize a deceased friend or family member’s Facebook account when you do not want the account deleted.

• You’ll need to request that Facebook memorialize the account. They will require the name of the deceased person, the date they died, and they will request a link to the obituary or death notice.

To choose what you would like to happen to your Facebook account upon your death.

• You can decide now how you want your Facebook account handled after your death. Go to Facebook’s “Help Center” and select “Manage my account” and select “Memorialized Accounts.”
• You can choose whether you would like your account deleted upon your death or memorialized.
• If you choose to have it memorialized the word “Remembering” will appear next to your name.
• Memorializing your account will prevent your name from appearing in “Suggestions for People You May Know” or birthday reminders.
• If you would like to have your account deleted following your death, Facebook provides instructions on how to do so under the above settings.

To ensure your memorialized account will be properly managed.

• Facebook has a feature that allows you to choose someone you trust to manage your Facebook page upon your death.
• You can designate in advance (accessed though Memorialized accounts) a “legacy” contact and they will have the ability to add photos and other materials to your memorialized account.
• If you choose a Legacy contact, Facebook will send your designee a message confirming that you have chosen them. This gives you the opportunity to discuss with your legacy contact how you want your account managed upon your death.

Many bereaved friends and family members find solace in accessing and interacting with other grievers on a Facebook page. It has become a new outlet in the mourning process.

Copyright www.Legacy.com. All rights reserved. Used with permission.

​Robbie Miller Kaplan is an author who writes from a unique perspective as a mother who has lost two children. She has written How to Say It When You Don't Know What to Say, a guide to help readers communicate effectively when those they care about experience loss, available in ebooks for "Illness & Death," "Suicide," "Miscarriage," "Death of a Child," "Death of a Stillborn or Newborn Baby," "Pet Loss," "Caregiver Responsibilities," "Divorce" and "Job Loss." All titles are in Amazon's Kindle Store.

Many friends and family members announce the death of a loved one on Facebook so that's where I most often learn there's been a death. In this day and age, social media is the most expedient way to communicate personal news and yet Facebook death announcements feel so impersonal, as do the many condolence posts that friends share.

 I'm no longer a frequent Facebook user so sometimes I learn there's been a death belatedly. I am always on the fence on how to respond to these announcements. If I write on a friend's Facebook wall, will my message sound trivial? If I don't write on a friend's wall, will they think I do not care? The biggest dilemma we each face: Do you post a condolence message on Facebook or do you write a traditional condolence note?

I always write a note of sympathy so the decision is not too hard for me.  Having been bereaved myself, I know the healing power of written condolences and I like to think sympathy notes will be re-read and cherished during the period of mourning.

And yet Facebook communication is so tempting because it is immediate. If you write on a friend's wall, they will instantly know that you care. Instead, if you write a sympathy note, they will have to wait a few days until the note arrives.

Is it worth the wait? For me personally, I believe it is. But we are each unique and you will need to decide yourself how you want to console your bereaved friends and loved ones. While Facebook is immediate, the posts are often short and quickly written. Notes with personal messages of condolence take time and are usually well thought out. I believe they are meaningful and well worth the time and effort it takes to write and deliver.

News travels fast through social media so it’s no surprise to hear about a death through Facebook. Blasts of news are so frequent that we’ve become adept at responding in similar fashion. Why send a sympathy note when with a few clicks of the keys, you’ve said your peace? With seemingly ease, people react immediately to sad news.

While I’m not a fan of posting condolence messages on Facebook, I’ve become aware of just how comforting the immediacy of support can be.

I recently attended the funeral service for a 79-year-old member of my congregation. During the service, one of the bereaved sons shared a few of the many tributes written on his father’s Facebook page. His father was a retired music teacher and his former students were very loyal and kept in touch. Upon hearing of his death, there were dozens of messages that appeared on his Facebook wall. One shared his deep sadness upon hearing the news and then continued by detailing how his beloved music teacher made a huge difference in his life. He shared stories that the family had never heard and this brought them a greater sense of their father’s legacy as well as his talents. Other students told stories that depicted their dad’s idiosyncrasies and this made them laugh. Laughter in the face of so many tears brought solace.

When my mom died, I loved the stack of condolence letters I received and on sad days, I took them to my favorite chair and re-read them. It’s true, I had to wait months to receive some of them but they became treasured reminders of my mom’s legacy; and they brought needed comfort.

Facebook seems to be doing the same thing and more in a quicker and more efficient format. For example, years ago when a cousin died, it took lots of work for me to hunt down old photos, make copies, and send an album to her bereaved husband. Now, it’s easy to scan old photos and post new ones on Facebook, some the bereaved might never have seen. And even if they have seen them, they have all the memories in one online place.

Will I stop writing and mailing written condolences? No I won't. But I will be more flexible in sharing stories and photos on Facebook. If I see the bereaved is “liking” what they see, I might add some memories to the mix. After all, the whole point is comforting the bereaved.

​Robbie Miller Kaplan is an author who writes from a unique perspective as a mother who has lost two children. She has written How to Say It When You Don't Know What to Say, a guide to help readers communicate effectively when those they care about experience loss, available in ebooks for "Illness & Death," "Suicide," "Miscarriage," "Death of a Child," "Death of a Stillborn or Newborn Baby," "Pet Loss," "Caregiver Responsibilities," "Divorce" and "Job Loss." All titles are in Amazon's Kindle Store.

Copyright www.legacy.com. Used with permission.