While feeling sad after a loved one's death is a natural phase of the grieving process, some people find that first and second year too raw to participate in the holidays. Family and friends might help buffer those first celebrations, but if you’re all by yourself or feeling alone, you may be more comfortable seeking help.

Local hospices, hospitals, funeral homes, and  bereavement support groups offer workshops and hotlines on getting through the holidays, often held from Thanksgiving through New Year’s. Conduct an online search and enter "grief support during the holidays" and you'll be prompted with an array of options. Try the "near me" or access any of the other results. If you come up empty do a search for local hospices and call them directly. There are numerous options for online support groups as well. Enter "online bereavement support groups" and check out the listings to find a group you're comfortable with.

Many people find grief support particularly helpful during the holiday season. It’s comforting to know you’re not alone.

​Robbie Miller Kaplan is an author who writes from a unique perspective as a mother who has lost two children. She has written How to Say It When You Don't Know What to Say, a guide to help readers communicate effectively when those they care about experience loss, now available in nine e-books: Illness & Death, Suicide, Miscarriage, Death of a Child, Death of a Stillborn or Newborn Baby, Pet Loss, Caregiver Responsibilities, Divorce, and Job Loss. All titles are in Amazon's Kindle Store. Click here to order.

When someone dies, all we have left are our memories. Condolence notes that express your sympathy bring comfort to the bereaved. The most meaningful ones include your thoughts, personal memories and, if possible, a treasured story. Photographs are especially appreciated.

Expressing condolences can be a challenge when you never met the deceased. Instead of first hand observations, you can draw on the previous conversations you've had with the bereaved. Use those stories and anecdotes as the basis for your note of sympathy, as in the following example:

Dear William,

You have my deepest sympathy on the death of your mom. I know how important she was in your life and your care and support during these last few years must have brought her great comfort. Your relationship was quite special and while this makes the loss so very painful, I do believe that your closeness and warm memories will bring you solace in the days and months ahead. Know that I am thinking of you and your mom.

Fondly,

Marie

Robbie Miller Kaplan is an author who writes from a unique perspective as a mother who has lost two children. She has written How to Say It When You Don't Know What to Say, a guide to help readers communicate effectively when those they care about experience loss, available in ebooks for "Illness & Death," "Suicide," "Miscarriage," "Death of a Child," "Death of a Stillborn or Newborn Baby," "Pet Loss," "Caregiver Responsibilities," "Divorce" and "Job Loss." All titles are in Amazon's Kindle Store.
​
Used with permission from www.legacy.com

It’s important to consider your social media accounts when making your estate plans. Do you want your accounts deleted or memorialized upon your death? Add a list of your social media accounts, passwords, and other required information to your estate planning documents so your heirs can easily and completely manage your affairs.
When it comes to death, each form of social media has its own criteria for closing or memorializing an account.


​Twitter:

1. A designated person authorized to act on behalf of the estate of a deceased Twitter member or a verified immediate family member of the deceased will need to access Twitter’s “Help Center.”
2. Once the authorized person or family member has requested the account be deactivated, Twitter will contact them by email with further instructions.
3. Twitter requires a copy of the designee’s identification and the deceased’s death certificate.

Instagram:

1. An immediate family member of the deceased can request the Instagram account be removed through Instagram’s “Help Center.” You will need to provide verification with this request, such as a birth certificate of the deceased, the death certificate of the deceased, or proof that you are the lawful representative of the deceased person or their estate. 
2. You don’t have to be a family member to report a death to Instagram and ask that an account be memorialized. Proof of death is required either by linking to an obituary or news article.

Pinterest:

1. Send an email to Pinterest at care@pinterest.com to deactivate a deceased person’s Pinterest account.
2. Requirements include your full name, full name and email address of the deceased person’s account, and a link to their Pinterest account (ex: pinterest.com/USERNAME). Pinterest suggests searching for it onhttps://pinterest.com/all/ if you don’t have that information.
3. Requirements include either a death certificate, obituary, or news article. You’ll need documentation of your relationship to the deceased; your name in the obituary may be all that’s needed. Or, Pinterest will accept a birth or marriage certificate, public mention of relationship, a family tree, family/household records, or notarized proof of relation.

LinkedIn:

1. Access LinkedIn’s “Help Center” to close a LinkedIn account after a death.
2. Following completion of an online form, LinkedIn will remove the deceased member’s profile on your behalf. They will need the deceased member's name, the URL to their LinkedIn profile, identification of your relationship to them, the deceased’s email address, the date they died, a link to an obituary, and the company/organization where they most recently worked.

Robbie Miller Kaplan is an author who writes from a unique perspective as a mother who has lost two children. She has written How to Say It When You Don't Know What to Say, a guide to help readers communicate effectively when those they care about experience loss, available in ebooks for "Illness & Death," "Suicide," "Miscarriage," "Death of a Child," "Death of a Stillborn or Newborn Baby," "Pet Loss," "Caregiver Responsibilities," "Divorce" and "Job Loss." All titles are in Amazon's Kindle Store.

​Photo via the UMF Social Media v1 via photopin (license)

Copyright legacy.com  Used with permission

There seem to be no conversational boundaries when it comes to death. The bereaved are often subjected to inappropriate comments and questions that can shock, hurt, or leave us speechless. We are often left wondering, how can friends, family, colleagues, neighbors, and even acquaintances say or ask that?

It can be especially stressful when someone you truly care about hurts you. A week after my mother died a friend inquired, “Do you think she knew she was going to die?” I hadn’t pondered that question, but after our conversation, I could think of little else. And as much as the question pained me, I never told my friend; I did not want to lose her friendship.

I’m not alone. It is very hard to articulate your feelings when mourning a loss and even harder to do it tactfully. Sometimes it is not just inappropriate conversation; there are people who just cannot understand our loss or our pattern of grief. It can become too difficult for them or us to continue the relationship while we mourn our loss. It is not uncommon for the bereaved to distance themselves or walk away from some friendships.
​
So, how can you handle inappropriate comments or questions?

• For starters it can be helpful to understand that most people genuinely feel sadness for you but, they just do not know what to say. Maybe they have never experienced a death so they have no way to put it into context. In their discomfort, something inappropriate pops out.
• If someone makes you uncomfortable, remove yourself. If you are on the phone say, “I hear someone at the door” or “Another call is coming in.” If you are in person say, “It’s good to see you” and then exit. Or, “I have some other business to attend to.”
• You can always draw a boundary and say, “I’m not prepared to discuss this.”  Most people will back off but, it takes a lot of energy to deal with difficult questions and energy is what most bereaved lack.
• Most important, surround yourself with supportive and understanding people while giving yourself the time and space to heal. There will always be understanding people who do know what to say and do, so gravitate to them.

***
Robbie Miller Kaplan is an author who writes from a unique perspective as a mother who has lost two children. She has written How to Say It When You Don't Know What to Say, a guide to help readers communicate effectively when those they care about experience loss, available in ebooks for "Illness & Death," "Suicide," "Miscarriage," "Death of a Child," "Death of a Stillborn or Newborn Baby," "Pet Loss," "Caregiver Responsibilities," "Divorce" and "Job Loss." All titles are in Amazon's Kindle Store.


Couple in a park photo via photopin (license)

copyright Legacy.com  Used with permission

Do you remember when guest books were the bound kind? We were asked to sign them at funeral and memorial services. Our signatures provided a record of attendance and the book became a keepsake for the bereaved.

Guest books have taken on new meaning, not only with online obituaries, but the pandemic prevents us from any in-person  condolences.

When you access an online obituary there is usually a virtual guest book where you can add a message of sympathy and even include photos. An online guest book gives the bereaved instant access to condolences and allows new and old friends, neighbors, classmates, coworkers, community members, acquaintances, and even strangers to reach out to the bereaved.

Online guest books also provide a place for people to come together to mourn public figures. In the past, if you were moved by the death of an actor, newscaster, author or someone else you admired, you had nowhere to express your grief. Now, you can share memories and condolences in the virtual guest book.

How do guest book messages compare to condolence letters? And do you ever write both?

I’ve read guest book entries that are long and heartfelt, as well as short and simple. Guest book messages provide quicker and more direct access to the bereaved. You can sit at your computer or preferred electronic device, compose, then copy and paste. Or, you can type directly on the guest book entry form.

What you say in a guest book message and condolence letter might be similar. I believe more time and thought is given to a handwritten sympathy note than a virtual message. But you can take your time with guest book messages, too. You might write the message, let it sit, and then work on it some more. Given the extra time, you may think of more memories and stories to share.
​
Once you’ve posted a message in an online guest book, whether you choose to follow up with a condolence letter depends on your relationship with the deceased and the family. If you do write both, you might choose to send your letter at a later date, and your letter would most likely have a different tone. It just might be more of a “thinking of you” letter with additional thoughts and memories of the deceased.
 
Most messages, whether in a guest book or handwritten note, are sent immediately following a death. While there is no rule of etiquette that a condolence note should follow a guest book entry, sending one would be a thoughtful gesture. Grieving takes place in the weeks and months that follow a death, and contact during this period provides support and comfort to the bereaved.

Robbie Miller Kaplan is an author who writes from a unique perspective as a mother who has lost two children. She has written How to Say It When You Don't Know What to Say, a guide to help readers communicate effectively when those they care about experience loss, now at a reduced price for e-books for "Illness & Death," "Suicide," "Miscarriage," "Death of a Child," "Death of a Stillborn or Newborn Baby," "Pet Loss," "Caregiver Responsibilities," "Divorce" and "Job Loss." All titles are in Amazon's Kindle Store.
​

A friend of mine had a neighbor whose son died in an accident. It was a life experience you never forget. So around the anniversary of the accident, my friend always thinks of him. Her neighbor has moved away and I asked if she gets in touch with her around her son’s anniversary. She replied, "I don't because I doesn’t want to remind her of her loss." I mentioned that her neighbor thinks of her son every day and it would make her feel better to know that someone else is thinking of him too.

In contrast, in the twelve months after her husband died, a neighbor’s daughter did something thoughtful for her mom every month on the date of her dad's death. One month it was a candy bar on her pillow and another month, a scarf on the front seat of her car. When her daughter was out of town, she asked her husband to place a bouquet of flowers on her mom’s dresser. He willingly did so during his lunch break. Her daughter’s thoughtfulness was a bright spot in a very difficult year.

When someone dies, while we’re touched with sadness, many of us quickly pick up the pieces of our lives and get back to our daily routines. Not so for the families who have lost a loved one. So what can we do to honor and remember the loved ones of our family, friends, colleagues, and neighbors?

We can remember them and acknowledge the loss, whether it’s been two years or a decade. It can be as simple as a note, a card, a text message, or even a phone call around the anniversary of the death, letting them know that you're remembering their loved one and you’re thinking of them too. If you have a sweet memory of the deceased or something special that always reminds you of them, share it. It will bring a smile at a time tinged with sadness.

What if you want to do something more tangible? You can make a donation in their memory to their school, a library, a food bank, community nonprofit, or any organization that you feel is appropriate. Ask that an acknowledgement be made to a family member, or, just make a donation in their name because it feels good to honor their memory.

Your thoughtfulness and memories will not make the day or week more painful to family members; they’re already keenly feeling their loss. But your kindness might warm their heart. It helps to know that while their loved one is gone, their lives mattered, and they have not been forgotten.

Robbie Miller Kaplan is an author who writes from a unique perspective as a mother who has lost two children. She has written How to Say It When You Don't Know What to Say, a guide to help readers communicate effectively when those they care about experience loss, now at a reduced price for e-books for "Illness & Death," "Suicide," "Miscarriage," "Death of a Child," "Death of a Stillborn or Newborn Baby," "Pet Loss," "Caregiver Responsibilities," "Divorce" and "Job Loss." All titles are in Amazon's Kindle Store.

The son of a public figure had lunch with several of his father’s former colleagues following his dad’s death. The stories they told painted a vivid picture of a father he did not know. He was so grateful to better understand his dad that it motivated him to seek out even more stories from other sources.

When a loved one dies, it feels so final, as if our relationship with them has ceased. And yet many people find that despite death, they continue to learn a great deal about their deceased loved one through the stories that friends, family, classmates, former neighbors, and frequently their colleagues share.

One widow was deeply touched by the stories from her beloved husband’s workplace. Her deceased husband was a journalist and his colleagues disclosed many newsroom stories she had never heard. With her husband gone, it meant a great deal to her to understand the pace and pulse of his place of work.

What stories do you have to share? Sympathy notes and messages of condolence have greater meaning when they reflect on personal experiences with the deceased. It can be anything; a joke, a conversation, a collaborative work project, or a mutual encounter. Maybe it was manning the barbecue together at a neighborhood event when you almost burned the burgers or volunteering at the high school track meet when you forgot to start the stopwatch. Something compassionate or serious works too; the day a friend or neighbor came to your rescue, babysitting during an emergency or pushing your car out of a snowbank.

I recently attended a dinner to honor a dear friend who died many years ago. Her daughter chose to spend the tenth anniversary surrounded by her mother’s friends. She wanted to hear our stories, so each of us stood and shared how we met her mom and reminisced about the ensuing friendship. We all learned a lot; our dear friend had such a positive and lasting influence on so many people. Her daughter was left with fresh memories and insights and even photographs she had never seen.

Our stories keep loved ones alive. So let’s keep them coming.


***
Robbie Miller Kaplan is an author who writes from a unique perspective as a mother who has lost two children. She has written How to Say It When You Don't Know What to Say, a guide to help readers communicate effectively when those they care about experience loss, now at a reduced price for e-books for "Illness & Death," "Suicide," "Miscarriage," "Death of a Child," "Death of a Stillborn or Newborn Baby," "Pet Loss," "Caregiver Responsibilities," "Divorce" and "Job Loss." All titles are in Amazon's Kindle Store.

Ying & Yang photo via photopin (license)

Chrissy Teigen openly shared the heartbreaking news of her miscarriage. It is an experience not often shared publicly, with bereaved moms often unsupported and grieving deeply by themselves.

Women who miscarry report that they’re frequently the target of callous and hurtful comments that dismiss or trivialize their loss. While the list of offenders includes friends, colleagues, and medical professionals, the worst culprits might surprise you; often family members, especially their own moms, mothers-in-law, sisters, and sisters-in-law.

One mom reported that most of her family members said hurtful things,  but one knew exactly what to do – listen. Her sister sat with her while she cried, listening carefully while she shared her feelings and pain. When she was finished, her sister repeated back to her what she’d said. In doing so, her sister communicated that she was listening and understood how the mom was feeling.

Here’s a list of what you should NEVER say after a miscarriage:

• It happened for a reason.

• There was probably something wrong with your baby.

• It's God's will.

• It was for the best.

• Now you have your own angel.

• At least you didn’t know the baby.

• You can try again.

• You can always have another.

• You already have two healthy kids.

• Be grateful for the children you have.

• I can imagine how you feel.

So what can you say? Be honest: “I’m so shocked, I just don’t know what to say” or “I know how much you wanted this baby and I’m so sorry.” Comfort them with: “I’m praying that your dreams will come true” or “You're going to be wonderful parents someday." Assure them: “I’m here for you” and make good on your promise. Extend a sincere offer: “What can I do to help?” and follow through on it.

It’s important to remember that a miscarriage is a death and should be treated as such. The mom and dad feel as awful as anyone feels following a death. It will take them awhile to recover and move on with their lives. Be patient with them. And watch what you say.

Robbie Miller Kaplan is an author who writes from a unique perspective as a mother who has lost two children. She has written How to Say It When You Don't Know What to Say, a guide to help readers communicate effectively when those they care about experience loss, now at a reduced price for e-books for "Illness & Death," "Suicide," "Miscarriage," "Death of a Child," "Death of a Stillborn or Newborn Baby," "Pet Loss," "Caregiver Responsibilities," "Divorce" and "Job Loss." All titles are in Amazon's Kindle Store.

When friends and loved face difficult times we offer support. But what happens when you live far away? Do you explore alternative ways to extend support or tell them, “I wish I lived closer so I could be supportive.”  

There’s much you can do to show support from afar, and you can still make a difference in helping friends and loved ones deal with illness and loss. What you choose to do depends on your willingness to be involved and the needs or desires of your loved one.

Here are some ideas of what’s worked for others:

1. Take your cues on telephone calls as they might disturb both privacy and routines. Ask, “Is it okay if I call on Sunday? What would be a good time?” And then make sure you do call so they’re not waiting and disappointed.

2. If it’s okay to call, you might choose a day of the week and a specific time, checking in weekly to let them know they are in your thoughts.

3. If they prefer you not call, use email or text messages as a way to communicate. It’s not intrusive and it allows the recipient to read and respond at their leisure. And it also lets them know they’re not forgotten.

4. Ask if there’s something specific you can do to help; you can conduct online research or ask for a contact list so you can call others with updates.

5. Mail a package of goodies every other week or once a month. You can get a small, flat rate box from the postal service and fill it with homemade or store bought cookies or treats. 

6. Ask if there is a favorite take-out food outlet or use an app to locate nearby restaurants that deliver. Buy a gift card for a dinner; its one less night they have to worry about a meal.

7. There are a. multitude of web-based businesses that ship every conceivable type of food or meals. You can order a dinner or brunch, gift baskets, breads, fruits, and pretty much anything else you can imagine. 

8. Many websites offer online gift cards that they will send by email, allowing your recipient to select items themselves they would enjoy or would be helpful.

You are only limited by your imagination. The effort you make will mean so much to someone feeling so alone. And you’ll feel good in the process.

Robbie Miller Kaplan is an author who writes from a unique perspective as a mother who has lost two children. She has written How to Say It When You Don't Know What to Say, a guide to help readers communicate effectively when those they care about experience loss, now available as e-books for "Illness & Death," "Suicide," "Miscarriage," "Death of a Child," "Death of a Stillborn or Newborn Baby," "Pet Loss," "Caregiver Responsibilities," "Divorce" and "Job Loss." All titles are in Amazon's Kindle Store
​​