It’s just that time of year. While everyone is buying their holiday presents, decorating their homes, and planning holiday parties, my friend Beth is caught in her annual slump. It is winter; it might be chilly outside with a hint of snow in the forecast, but Beth has her own emotional barometer. She is getting ready to once again mourn the too-soon death of her beloved father. Despite the abundance of cheer, the winter holidays are always a season of sadness for Beth. It's not just my friend or the time of year, many of us have a season of grief when the death anniversary and birthday of our loved one comes along. So how do we cope?

I have learned that there is no right or wrong way to work through it. Grief is so personal and it’s influenced by our experience and relationships.

As the years pass, you may handle these periods differently. Sometimes keeping busy, not just with work, but with an active social life can help. A focus on being productive so you don't succumb to sadness may give a sense that at least you are moving forward. Often, just living in the present and keeping an eye on the future helps.

I have my seasons, too. No matter how sad, it is essential for me to acknowledge my loved ones. I think of them on their birthdays, feeling my love for them and the gratitude that they were a part of my life. I light a candle for each of them on the anniversary of their death. The candle burns for twenty-four hours and as I move through my day, I glimpse the flame as I pass and it reminds me how their spirit continues to live on within me.

What I have found empowering is the knowledge that while I can’t change what has happened to me, I can control how I manage the experience. I can avoid it by burying myself or getting out of town. Or, I can acknowledge it and allow myself to recognize the gifts that were mine, no matter how fleeting. All of us have that power.

​Robbie Miller Kaplan is an author who writes from a unique perspective as a mother who has lost two children. She has written How to Say It When You Don't Know What to Say, a guide to help readers communicate effectively when those they care about experience loss, available in ebooks for "Illness & Death," "Suicide," "Miscarriage," "Death of a Child," "Death of a Stillborn or Newborn Baby," "Pet Loss," "Caregiver Responsibilities," "Divorce" and "Job Loss." All titles are in Amazon's Kindle Store.

What can you do when a child dies and you want to keep their memory alive? That's what one mom asked. She was deep in grief and she didn’t want her little girl forgotten. She wanted her daughter to remain a part of her life, but she was in so much pain, she couldn't figure out how to do it.

When our son and daughter died in infancy, my husband and I also searched for ways to remember and honor their memory. We donated a rocking chair to the children's hospital where they were treated because there were never enough rocking chairs. We attached a plaque that noted it was in our children's memory and the doctors told us they thought of us whenever they used the chair. We also donated children's books to a library and had labels affixed in memory of our children and we established and donated to a research fund at the hospital where they were treated.

In Elizabeth Edwards' book, "Saving Graces," she shares a number of things she did to keep her teenage son Wade's memory and spirit alive. She donated funds to create a computer lab in his memory at a local school and she also volunteered there. To remember Wade on the first anniversary of his death, she worked with a local ice cream store and prepaid for a number of cones. She then printed vouchers for a free ice cone in Wade’s memory that she distributed to children on the anniversary of his death.

A reader shared something similar; she ordered from a fast food restaurant and when it was time to pay, she was told her bill had been paid. She was given a certificate that said she had been gifted with a random act of kindness in memory of a deceased child and It included a website that was a memorial to the child. The same reader shared that a friend’s family made magnets to remember their beloved daughter and sister. They chose a quote: “Remember Cathy and live life with a shout not a whisper.” They had the quotes printed on regular printer paper and used magnet kits purchased at office supply stores. Family members keep the magnets on their refrigerators and it gives them an opportunity to think and talk about Cathy.

If you, too, are aware of creative ways to keep your loved one’s memory alive, please share them with us in the comments.

Robbie Miller Kaplan is an author who writes from a unique perspective as a mother who has lost two children. She has written How to Say It When You Don't Know What to Say, a guide to help readers communicate effectively when those they care about experience loss, available in ebooks for "Illness & Death," "Suicide," "Miscarriage," "Death of a Child," "Death of a Stillborn or Newborn Baby," "Pet Loss," "Caregiver Responsibilities," "Divorce" and "Job Loss." All titles are in Amazon's Kindle Store.

What makes a sympathy note memorable? How do you elevate a note of condolence from an acknowledgment of sympathy to one that comforts the bereaved?

I find that people struggle to find the right words to write a truly appropriate condolence message. But it's not your mastery with words that's important; what are truly memorable are messages that come from your heart.

In the weeks following my mom's death, I received many condolence notes that brought me comfort. I thought I'd share some of the qualities that made these messages special.

1. Memories are all we have left when a loved one dies and it's wonderful to hear someone else's perspective of our loved one. One friend shared: "Your mom was always so fun to speak with. Many from her generation tell the same stories over and over but your mom had so many interests and travels, I loved to visit with her."

2. It can be insightful to hear how others viewed your family member. My cousin shared: "I always thought it must have been so much fun growing up in your family. You always seemed to be such an active and involved bunch. I can only imagine what a great teacher your mom must have been because she had such a keen interest in so many things."

3. A friend made me feel better for feeling so bad. She shared: "It is always difficult to lose your mom, no matter what your age."

4. And someone from my book club who was not an intimate truly touched my heart when she referred to my mom as "Your dear mother."

Robbie Miller Kaplan is an author who writes from a unique perspective as a mother who has lost two children. She has written How to Say It When You Don't Know What to Say, a guide to help readers communicate effectively when those they care about experience loss, available in ebooks for "Illness & Death," "Suicide," "Miscarriage," "Death of a Child," "Death of a Stillborn or Newborn Baby," "Pet Loss," "Caregiver Responsibilities," "Divorce" and "Job Loss." All titles are in Amazon's Kindle Store.​​​​​​​​​

A young woman eight months pregnant gave birth to a stillborn baby. Overcome with grief, she asked her supervisor to share the news with her colleagues by e-mail so she would not have to individually communicate her devastating news. It seemed a simple request, but when she returned to work, she learned her supervisor did not notify her colleagues and they were each stunned when she painfully shared the news. Not knowing what to say or do, they avoided her and she felt shunned and alone in her grief. After a few months, she quit her job and left the company.

Afraid to say the wrong thing, many people stay away following a death. But it is important to understand how our actions, or lack of action, impact the loss that friends, family members, colleagues, and community members are experiencing. 

Here's what you should not do:

• Do not stay away; death is isolating and when you stay away, it will make the bereaved feel even more alone.

• Do not avoid returning phone calls from the bereaved.

• Do not refuse the bereaved when you are asked to help.

• Do not disregard family wishes for donations and make them instead to your pet cause.

• Do not avoid communicating the difficult news of the death, placing the burden on the bereaved.

• Do not ask the bereaved to do something for you when they can barely take care of themselves.

• Do not ask the bereaved for details.

• Do not ask for a possession of the deceased or ask for something back that you had given them.

• Do not pay a visit and expect to be fed or entertained.

• Do not expect the bereaved to reciprocate your kindness – this is one of those occasions where the bereaved will pay it forward, when they are able. 

​Robbie Miller Kaplan is an author who writes from a unique perspective as a mother who has lost two children. She has written How to Say It When You Don't Know What to Say, a guide to help readers communicate effectively when those they care about experience loss, available in ebooks for "Illness & Death," "Suicide," "Miscarriage," "Death of a Child," "Death of a Stillborn or Newborn Baby," "Pet Loss," "Caregiver Responsibilities," "Divorce" and "Job Loss." All titles are in Amazon's Kindle Store.​​​​​​​​

While it might seem out of place to discuss money when it comes to a death, there are many financial decisions to make. There is one that you might not consider or  know what to do: Do you need to pay the clergy who presides over your family member's funeral or memorial service? The answer depends; was the clergy affiliated with your religious organization, arranged for by the funeral home, or did you solicit their services yourself?

If the funeral home arranged for the clergy, you may have already paid a fee in your funeral bill. When hiring clergy directly, most charge a fee and communicate this upfront. You may want to follow up to see if you’ve already paid a fee or if you need to handle this.

Clergy affiliated with religious organizations usually preside over funerals and memorial services for their members and do not expect a fee. But it’s prudent to check this out. It’s common to show your appreciation by way of donations in the name of the clergy to the religious organization or to their discretionary spending fund. Or, you may make a direct donation to an appropriate nonprofit organization, acknowledging the clergy’s support during your time of loss.

If the service and eulogy were particularly touching or the clergy helpful or caring, it’s very appropriate to write a personal note. Most people feel good knowing they’ve made a difference in someone’s life; clergy members who frequently deal with loss may especially appreciate hearing how they helped you during a difficult time.

Robbie Miller Kaplan is an author who writes from a unique perspective as a mother who has lost two children. She has written How to Say It When You Don't Know What to Say, a guide to help readers communicate effectively when those they care about experience loss, available in ebooks for "Illness & Death," "Suicide," "Miscarriage," "Death of a Child," "Death of a Stillborn or Newborn Baby," "Pet Loss," "Caregiver Responsibilities," "Divorce" and "Job Loss." All titles are in Amazon's Kindle Store.​​​​

Facebook has processes in place to help you before or after a death so you can either memorialize a page or delete it. Just access Facebook’s “Help Center” and search for “Death” for all the appropriate links. Here’s how to handle a variety of situations:

​To remove a deceased family member from Facebook.

• Facebook requires you complete an online form and you will need to provide them  with some type of documentation to authenticate the death, such as a death certificate, obituary, or other documentation.

To memorialize a deceased friend or family member’s Facebook account when you do not want the account deleted.

• You’ll need to request that Facebook memorialize the account. They will require the name of the deceased person, the date they died, and they will request a link to the obituary or death notice.

To choose what you would like to happen to your Facebook account upon your death.

• You can decide now how you want your Facebook account handled after your death. Go to Facebook’s “Help Center” and select “Manage my account” and select “Memorialized Accounts.”
• You can choose whether you would like your account deleted upon your death or memorialized.
• If you choose to have it memorialized the word “Remembering” will appear next to your name.
• Memorializing your account will prevent your name from appearing in “Suggestions for People You May Know” or birthday reminders.
• If you would like to have your account deleted following your death, Facebook provides instructions on how to do so under the above settings.

To ensure your memorialized account will be properly managed.

• Facebook has a feature that allows you to choose someone you trust to manage your Facebook page upon your death.
• You can designate in advance (accessed though Memorialized accounts) a “legacy” contact and they will have the ability to add photos and other materials to your memorialized account.
• If you choose a Legacy contact, Facebook will send your designee a message confirming that you have chosen them. This gives you the opportunity to discuss with your legacy contact how you want your account managed upon your death.

Many bereaved friends and family members find solace in accessing and interacting with other grievers on a Facebook page. It has become a new outlet in the mourning process.

Copyright www.Legacy.com. All rights reserved. Used with permission.

​Robbie Miller Kaplan is an author who writes from a unique perspective as a mother who has lost two children. She has written How to Say It When You Don't Know What to Say, a guide to help readers communicate effectively when those they care about experience loss, available in ebooks for "Illness & Death," "Suicide," "Miscarriage," "Death of a Child," "Death of a Stillborn or Newborn Baby," "Pet Loss," "Caregiver Responsibilities," "Divorce" and "Job Loss." All titles are in Amazon's Kindle Store.

In the aftermath of her daughter’s death, my friend Isabel’s memory is hazy. She recalls friends surrounding her: they called, sent flowers, prepared meals, made donations, and attended the memorial service. And then silence. In the ensuing weeks, it took all her energy to assume fragments of her routine. Isabel said she exhausted her reserve and could not muster the energy to reach out. Her husband, while shouldering shared responsibilities, felt depleted as well. As Isabel began to comprehend the enormity of her loss, she felt alone.

Isabel has plenty of company as other bereaved parents share similar stories. Most report an overwhelming wave of support during the initial period when the newly bereaved are protected by shock and can barely register their loss. When the numbness wears off and it is time to mourn, friends are sparse. The bereaved might find it hard to find others to share their grief and this is the time when loneliness sets in.  

While many bereaved face the same dilemma, it can be particularly acute for bereaved parents. The death of a child is particularly tragic. It is unexpected and shocking, totally out of the natural order of things.  

Bereaved parents lament not just the disappearance of old friends, but the pain of losing them. They don’t understand why some friends can’t stand beside them in their hour of need. One bereaved parent explains it best: "Some people don't want to feel what we're feeling."

This comment hit home as it happened to me. In one particularly painful exchange, a colleague’s husband told us he had a meeting scheduled the morning of our daughter’s funeral. He could have rescheduled, but was so uncomfortable with the idea of going to a baby’s funeral that he chose not to attend.  

While I, too, lost friends after my children’s deaths, there were friends who stayed the course and embraced the wisdom of Irish statesman Edmund Burke: "The true way to mourn the dead is to take care of the living who belong to them." The friend you thought would be there may not, but someone else you never expected might step into their place. Embrace them and as gracefully as you can while letting the others go. The changing nature of friendship is another facet of the mourning cycle.

​Robbie Miller Kaplan is an author who writes from a unique perspective as a mother who has lost two children. She has written How to Say It When You Don't Know What to Say, a guide to help readers communicate effectively when those they care about experience loss, available in ebooks for "Illness & Death," "Suicide," "Miscarriage," "Death of a Child," "Death of a Stillborn or Newborn Baby," "Pet Loss," "Caregiver Responsibilities," "Divorce" and "Job Loss." All titles are in Amazon's Kindle Store.

Here we are, almost three years in, and still in the midst of the pandemic. In "normal" times, it is easy for us to become overwhelmed with fear, anxiety, and stress when faced with life’s difficulties, whether illness, death, or a personal crisis: These are not normal times.

Most of us intuitively know it’s important to be supportive during troubling times, and yet it can be challenging despite our best efforts. Our friends, neighbors, loved ones, colleagues, and community members are facing a myriad of issues from health, unemployment, financial to mental health. You might reach out to them and get a response,  and other times, no response. 

When someone is facing a daily crisis, they often do not have time or energy to answer queries. But that doesn’t mean that your emails, phone calls, or text messages are not appreciated. In fact, it’s possible your outreach helps them pull themselves together to face another hour or make it through the day.

At one time I faced a crisis. Friends and family were eager to keep in touch, and I was too overwhelmed to talk or return messages. I asked everyone to text me, and that way my phone alerted me to messages and the message remained on my screen until I opened my phone. I got text messages in the morning that asked how the evening before went and text messages before bed that queried how the day had gone. Each message made me feel less isolated, kept me connected, and helped me cope. This is a helpful approach that is not intrusive. Periodically send text messages that say: “Thinking of you,” “Miss you,” or “I'm here for you.” Don't expect a response and you won't be disappointed when you don’t get one. Your ultimate goal is to be supportive.

A friend took a different tact when her mom faced terminal cancer. She sought indirect support by updating everyone through Facebook posts. While many people are uncomfortable putting such personal details on social media, some find solace, as did my friend. Her Facebook friends who were uncomfortable with public posting reached her privately through Facebook Messenger. The many heartwarming responses comforted my friend, and when her mom died, the online community continued to rally around her.
​
We have many forms of communications that make it easy and less intrusive to reach others. Continue to seek out ways to stay in touch during difficult times as your efforts truly show you care.

​Robbie Miller Kaplan is an author who writes from a unique perspective as a mother who has lost two children. She has written How to Say It When You Don't Know What to Say, a guide to help readers communicate effectively when those they care about experience loss, available in ebooks for "Illness & Death," "Suicide," "Miscarriage," "Death of a Child," "Death of a Stillborn or Newborn Baby," "Pet Loss," "Caregiver Responsibilities," "Divorce" and "Job Loss." All titles are in Amazon's Kindle Store.

Tangible reminders are what keep our loved ones close and a continued part of our lives. Here are some ways to keep your memories alive, not just for you but for generations to come.

My friend's dad died several years ago but she thinks of him often; his golf hat and golf clubs are a constant reminder. She stores them where they are visible and she smiles when she sees them. A cousin wore his dad's coat the first winter following his father's death and a friend found great comfort using her mom's handbag while she grieved her death.

These stories made me think of my grandma. She was constantly in the kitchen and she always wore an apron. I wear an apron too and every time my hands reach behind me to tie the bow, I think of my grandma. And I've continued her legacy by giving every family member an apron.

These tangible reminders are what keep our loved ones close and a continued part of our lives. I was reminded of this when we celebrated my daughter's birthday at a restaurant. All grown up, I was surprised she wanted us to sing the family birthday song. The song dates back to my mom's camping days and my mom made it a part of our family's celebrations and I've passed it on to mine. My husband, daughter and I tried to sing quietly, clinking our glasses on cue. I thought how special it was that my mother's legacy is still very much a part of our lives and now that my daughter is a mother herself, she is passing it on to another generation.

Here are some ways to keep your memories alive, not just for you but for generations to come:

1. Display photographs where you can see them often, and use them as a way to share a story with other family members and friends.

2. Prepare and integrate family recipes into your daily life and holidays and let everyone know their history.

3. Share copies of your loved one's recipes. When I share a recipe from my mom, I always title it "Jean's ***," and it always gives me pleasure. And I have recipes in my personal cookbook that bear the names of my friends' loved ones.

4. Use a family heirloom, such as a serving piece, at holiday time, reminding your family of its history and all the occasions it's served.

5. Pass on family heirlooms to family members. Share the story behind the item so they will use and treasure both the item and the memory.

6. Tell stories and tell them often. Your personal stories will become part of your family's narrative.

7. Copy documents and share them with other family members to preserve and cherish your loved ones.

8. Document personal history and memories, creating a written story to be passed down to generations to come.

​Photo credit: memories_fcc-rachel_zack_1600x500-1170x366.jpg

​​Robbie Miller Kaplan is an author who writes from a unique perspective as a mother who has lost two children. She has written How to Say It When You Don't Know What to Say, a guide to help readers communicate effectively when those they care about experience loss, available in ebooks for "Illness & Death," "Suicide," "Miscarriage," "Death of a Child," "Death of a Stillborn or Newborn Baby," "Pet Loss," "Caregiver Responsibilities," "Divorce" and "Job Loss." All titles are in Amazon's Kindle Store.